Question 1

What type of appointments do you offer?

Accepted Answer

Paul offers two main types of appointment: biomechanical consultation (1 hour) and initial running analysis consultation including strength testing (1 hour). These are both available as follow up appointments (30 minutes). The biomechanical consultation is available both in-person and virtually, whereas the running analysis consultation is only available in-person.

Question 2

How do I know which appointment to book?

Accepted Answer

If you are dealing with foot or lower limb pain, Paul recommends starting with an initial biomechanical assessment. For existing patients needing follow-up care, a 30-minute follow-up appointment is ideal. If you are specifically interested in running performance and have no pain, the initial running analysis consultation will be the best fit. If you are interested in running performance but are having pain, we recommend booking the initial biomechanical assessment session and Paul will put a plan in place to review your running too.

Question 3

What should I bring to my appointment?

Accepted Answer

Please bring any relevant medical records, your most worn shoes and any orthotics you currently use. If you are coming for running analysis, please also bring your running shoes and any relevant training logs.

Question 4

What should I wear to my appointment?

Accepted Answer

For a full lower limb assessment, Paul needs to check everything from your feet up to your hips. Please wear clothing that allows easy movement and gives clear access to assess your joints and muscles. Sportswear is ideal, such as shorts or leggings and a comfortable top. If you are coming straight from work or another activity, please bring a suitable change of clothes; we have changing facilities at the clinic.

Question 5

What happens during the biomechanical assessment?

Accepted Answer

During this one-hour session, Paul will take a detailed history, assess your foot posture, shoes, strength, movement and perform gait analysis if needed. He may use tools like ultrasound to help with diagnosis and will discuss a tailored treatment plan for you.

Question 6

How should I prepare for a running analysis appointment?

Accepted Answer

Please wear or bring your usual running gear and shoes. Paul will record your running style, analyse your gait, and look at your strength and flexibility. This helps provide personalised recommendations to improve your running performance, efficiency and reduce injury risk.

Question 7

Do you provide treatment plans after the first visit?

Accepted Answer

Yes, after your initial assessment, Paul will provide a clear treatment plan. This might include exercises, orthotic recommendations, and follow-up appointments to track your progress.

Question 8

What is the cost of an appointment?

Accepted Answer

The initial in-person biomechanical assessment is priced at $280, follow-up sessions at $190, and running analysis sessions at $320. There will be no GST to be paid on top. See the full service price list here.

Question 9

Do you accept insurance?

Accepted Answer

If you plan to claim, he recommends checking with your provider before your appointment to confirm your cover.

Question 10

How often will I need to come in for follow-up appointments?

Accepted Answer

This depends on your condition and treatment plan. Many patients return for a follow-up within 2-4 weeks. Paul will discuss the recommended schedule at your first visit.

Question 11

What if I need to cancel or reschedule my appointment?

Accepted Answer

To respect both our practitioners’ time and other patients, a minimum of 24 hours’ notice is required for any changes or cancellations. Appointments changed within this period will incur the full session fee.

Question 12

Which therapies do you offer?

Accepted Answer

Paul offers a range of evidence-based therapies to help treat foot and lower limb pain, improve function, and support recovery. These include shockwave therapy to stimulate healing in tendons and soft tissue, custom orthotics to improve alignment and reduce strain, targeted exercise programmes to restore strength and mobility, manual therapy to improve joint movement and relieve discomfort, and musculoskeletal ultrasound for real-time imaging to assist with diagnosis and guide treatment.

Question 13

Can a podiatrist help with my symptoms or condition?

Accepted Answer

Most likely. Paul will assess the foot and lower limb, look at your gait, footwear, training load, and medical history, then build a plan that can include education, load management, strength work, footwear changes, taping, insoles, shockwave, or referral when needed.

Question 14

Can flat feet be “fixed”?

Accepted Answer

You can’t change your bone shape, but you can improve strength, control, and comfort. Many people with flat feet run and train pain free. The goal is better function and less pain, not a perfect arch.

Question 15

What do insoles actually do?

Accepted Answer

They change how force moves through your foot, offloading irritated tissue, adding support where needed, and guiding motion. They do not weaken feet when paired with the right strength plan.

Question 16

Will insoles help my condition?

Accepted Answer

Often, yes, for problems like plantar fasciitis, posterior tibial tendon pain, metatarsalgia, and some arthritic issues. Paul conducts a thorough assessment and only prescribes orthotics if they are likely to help.

Question 17

What if I don't want insoles?

Accepted Answer

No problem. Insoles are one option, not the only option. Paul uses many techniques such as footwear changes, load management, strength improvement, taping, and other therapies.

Question 18

What happens if I’m still in pain after getting insoles?

Accepted Answer

Insoles are just one part of your treatment plan. Paul will reassess the fit, your shoes, your activity load, and your rehab plan. Small tweaks often solve it. If symptoms persist, Paul will adjust using other techniques, footwear changes, load management, strength work, taping, and other therapies. If insoles aren’t the right solution, he changes course.

Frequently Asked Questions

Frequently asked questions